Online Services

Joweri • Your Digital Partner •
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Get Help Completing Your Online Tasks.

Get practical assistance with online applications, registrations, document preparation and unfamiliar portals. Joweri helps individuals, businesses and organisations organise their information and complete the agreed online steps.

Whether you need help with eCitizen, KRA, SHA, a job application or preparing files for submission, we review your request and explain the information needed before starting.

You review and confirm your details before submission. We help with the preparation and online process, while approval and processing remain with the organisation handling your request.

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Government and business portal assistance
Job, education and funding applications
Document typing, formatting and file preparation
Account navigation, uploads and submission receipts

Find the Online Service You Need

Browse the online tasks we can help with. Select a category or search for your service.
Online services and assistance available from Joweri
ServiceWhat we help withEnquire
eCitizen Account AssistanceHelp setting up or navigating your eCitizen account.WhatsApp ↗
Passport Application AssistanceForm preparation, supplied attachments and submission assistance.WhatsApp ↗
Police Clearance Application AssistanceHelp preparing and submitting your police clearance application.WhatsApp ↗
Birth Certificate Application AssistanceHelp navigating the application and supplying requested information.WhatsApp ↗
Business Name RegistrationPreparation and submission assistance using your business details.WhatsApp ↗
Company Registration AssistanceHelp organising supplied information and navigating registration steps.WhatsApp ↗
Business Document DownloadsHelp locating and downloading available business documents.WhatsApp ↗
Appointment Booking AssistanceHelp finding available appointments and completing booking steps.WhatsApp ↗
KRA PIN RegistrationApplication assistance using your supplied information.WhatsApp ↗
PIN Certificate DownloadHelp locating and downloading your available PIN certificate.WhatsApp ↗
iTax Profile UpdatesHelp updating permitted account details with your verification.WhatsApp ↗
Tax Return Submission AssistancePreparation and submission assistance; scope assessed by return type.WhatsApp ↗
Tax Compliance Certificate ApplicationsHelp completing the application and checking available status.WhatsApp ↗
KRA Payment Slip GenerationHelp generating a payment slip for the agreed obligation.WhatsApp ↗
Returns Receipt DownloadsHelp finding and downloading available filing receipts.WhatsApp ↗
eTIMS Registration AssistanceHelp navigating registration and preparing requested information.WhatsApp ↗
SHA Registration AssistanceHelp completing registration using your supplied details.WhatsApp ↗
SHA Account SupportHelp navigating your account and permitted details updates.WhatsApp ↗
SHA Document Upload AssistanceHelp preparing and uploading requested supporting files.WhatsApp ↗
Job ApplicationsHelp completing one vacancy application with your CV and information.WhatsApp ↗
Recruitment Portal RegistrationHelp creating or completing a recruitment portal profile.WhatsApp ↗
University & College ApplicationsHelp completing an institution or education portal application.WhatsApp ↗
Scholarship ApplicationsHelp entering supplied answers and uploading required attachments.WhatsApp ↗
Student Funding Application AssistanceHelp navigating funding applications using supplied information.WhatsApp ↗
Application Status ChecksHelp locating available progress or status information.WhatsApp ↗
Professional CV FormattingClear, consistent formatting of your existing CV content.WhatsApp ↗
Cover Letter PreparationPrepare a cover letter using your supplied facts and target vacancy.WhatsApp ↗
Document TypingType readable supplied material into an editable document.WhatsApp ↗
Document FormattingArrange your existing content with consistent headings and layout.WhatsApp ↗
ScanningScan physically supplied documents into digital files.WhatsApp ↗
PDF ConversionConvert a suitable supplied document into PDF format.WhatsApp ↗
File CompressionReduce file size to meet upload limits where possible.WhatsApp ↗
Document ResizingAdjust supplied file dimensions to the stated requirements.WhatsApp ↗
Online Form AssistanceHelp entering supplied information and reviewing required fields.WhatsApp ↗
Email Account SetupHelp setting up an email account with customer verification.WhatsApp ↗
File UploadsHelp uploading prepared files to the agreed platform.WhatsApp ↗
Submission Receipt DownloadsHelp finding and downloading available submission confirmations.WhatsApp ↗

From Your Request to the Next Clear Step.

01

Share Your Task

Tell us the platform, what you need to complete and any deadline.
02

Confirm Requirements

We review the request and agree on the documents, assistance fee and steps involved.
03

Prepare & Review

We help prepare the information and files, then ask you to confirm the details.
04

Submit & Hand Over

We complete the agreed submission steps and share available receipts, references and remaining actions.
Some tasks require you to complete identity verification, enter a security code or attend an appointment yourself. We explain these steps and distinguish the work we complete from any processing still pending.

Less Confusion. Clearer Steps. Practical Support.

Online tasks can become difficult when instructions are unclear, files do not meet upload requirements or a portal is unfamiliar. We help you understand the steps and organise what you need.

Our assistance can include entering supplied information, preparing attachments, navigating an account and checking required fields before submission. You confirm that your information is accurate.

Once the agreed work is complete, we provide the available acknowledgement, reference or prepared files and explain any remaining steps. Processing times and decisions depend on the relevant organisation.

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Online Assistance for Individuals, Businesses & Organisations.

Joweri • Your Digital Partner •
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Online Services & Assistance Fees

Choose the task you need help with. Prices below are starting assistance fees for the stated scope. Government charges, taxes, contributions and other platform fees are separate. We confirm the total assistance fee before starting.

eCitizen & Business

Get Started

eCitizen Account Assistance

Starting from
KSh 200
per task
Includes:
  • One agreed account setup or navigation task
  • Review of supplied details
  • Guidance on customer-completed verification
Get Started

eCitizen Account Assistance

Starting from
KSh 200
per task
Includes:
  • One agreed account setup or navigation task
  • Review of supplied details
  • Guidance on customer-completed verification
Guided Submission

Application Assistance

Starting from
KSh 500
per application
Includes:
  • One passport, police clearance or similar application
  • Form preparation and supplied attachments
  • Customer review before submission
  • Available acknowledgement
Guided Submission

Application Assistance

Starting from
KSh 500
per application
Includes:
  • One passport, police clearance or similar application
  • Form preparation and supplied attachments
  • Customer review before submission
  • Available acknowledgement
Start Your Business

Business Name Registration

Starting from
KSh 1,000
per application
Includes:
  • One business-name application
  • Client-supplied business details
  • Preparation and submission assistance
  • Available application reference
Start Your Business

Business Name Registration

Starting from
KSh 1,000
per application
Includes:
  • One business-name application
  • Client-supplied business details
  • Preparation and submission assistance
  • Available application reference
Other eCitizen & Business Tasks
Company registration
Quote after requirements review.
Birth certificate application assistance
From KSh 300/application.
Document downloads
From KSh 100/document.
Appointment booking assistance
From KSh 200/booking.

KRA

Registration Support

PIN Registration Assistance

Starting from
KSh 300
per application
Includes:
  • One individual PIN application
  • Client-supplied information
  • Customer review
  • Available certificate download
Registration Support

PIN Registration Assistance

Starting from
KSh 300
per application
Includes:
  • One individual PIN application
  • Client-supplied information
  • Customer review
  • Available certificate download
Filing Support

Return Submission Assistance

Starting from
KSh 300
per return
Includes:
  • One straightforward nil return where applicable
  • Client review of supplied information
  • Available submission receipt
  • Other return types assessed and quoted first
Filing Support

Return Submission Assistance

Starting from
KSh 300
per return
Includes:
  • One straightforward nil return where applicable
  • Client review of supplied information
  • Available submission receipt
  • Other return types assessed and quoted first
Account Support

iTax Account Assistance

Starting from
KSh 300
per task
Includes:
  • One agreed profile-update or navigation task
  • Review of supplied details
  • Customer verification where required
Account Support

iTax Account Assistance

Starting from
KSh 300
per task
Includes:
  • One agreed profile-update or navigation task
  • Review of supplied details
  • Customer verification where required
Other KRA Tasks
PIN certificate or return receipt download
From KSh 100/document.
Payment slip generation
From KSh 200/slip.
Compliance certificate application assistance
From KSh 300/application.
Employment, business or amended returns and eTIMS assistance
Quote after review.

SHA

Registration Support

Registration Assistance

Starting from
KSh 200
per application
Includes:
  • One registration task
  • Client-supplied details
  • Customer verification
  • Available confirmation
Registration Support

Registration Assistance

Starting from
KSh 200
per application
Includes:
  • One registration task
  • Client-supplied details
  • Customer verification
  • Available confirmation
Update Your Details

Account & Details Assistance

Starting from
KSh 200
per task
Includes:
  • One agreed account-navigation task
  • Or one permitted details-update task
  • Customer verification where required
Update Your Details

Account & Details Assistance

Starting from
KSh 200
per task
Includes:
  • One agreed account-navigation task
  • Or one permitted details-update task
  • Customer verification where required
Check Your Next Step

Payment & Status Assistance

Starting from
KSh 100
per task
Includes:
  • One contribution-status check
  • Or one payment-navigation task
  • Available receipt or status information
Check Your Next Step

Payment & Status Assistance

Starting from
KSh 100
per task
Includes:
  • One contribution-status check
  • Or one payment-navigation task
  • Available receipt or status information
Assessment Reviews & Appeals

Assistance is quoted after reviewing your request. A reduced contribution or successful appeal is not guaranteed.

Jobs & Education

Submit Your Application

Job Application Assistance

Starting from
KSh 300
per application
Includes:
  • One vacancy
  • Client-supplied CV and information
  • Form entry and attachments
  • Submission assistance
Submit Your Application

Job Application Assistance

Starting from
KSh 300
per application
Includes:
  • One vacancy
  • Client-supplied CV and information
  • Form entry and attachments
  • Submission assistance
Education Support

College or University Application

Starting from
KSh 500
per application
Includes:
  • One institution or portal application
  • Client-supplied information and documents
  • Customer review
  • Available acknowledgement
Education Support

College or University Application

Starting from
KSh 500
per application
Includes:
  • One institution or portal application
  • Client-supplied information and documents
  • Customer review
  • Available acknowledgement
Funding Application Support

Scholarship or Funding Application

Starting from
KSh 500
per application
Includes:
  • One application
  • Client-supplied answers and attachments
  • Review before submission
  • Submission assistance
Funding Application Support

Scholarship or Funding Application

Starting from
KSh 500
per application
Includes:
  • One application
  • Client-supplied answers and attachments
  • Review before submission
  • Submission assistance
Other Application Support
Recruitment portal registration
From KSh 200/account.
Application status check
From KSh 100/check.
Multiple applications
Quote by number and complexity.
CV writing and substantial application-answer writing
Separately quoted.

Documents & Files

Neat Documents

Document Typing & Formatting

Starting from
KSh 100
per page
Includes:
  • One standard page of up to 400 words
  • Readable supplied material
  • Basic formatting
  • Editable file
Neat Documents

Document Typing & Formatting

Starting from
KSh 100
per page
Includes:
  • One standard page of up to 400 words
  • Readable supplied material
  • Basic formatting
  • Editable file
Ready to Upload

File Preparation

Starting from
KSh 100
per file
Includes:
  • One straightforward file task
  • PDF conversion, compression or resizing
  • Preparation based on upload requirements
Ready to Upload

File Preparation

Starting from
KSh 100
per file
Includes:
  • One straightforward file task
  • PDF conversion, compression or resizing
  • Preparation based on upload requirements
Present Yourself Clearly

CV Formatting

Starting from
KSh 800
per document
Includes:
  • Up to three pages
  • Your existing CV content
  • Consistent layout
  • Editable and PDF copies
Present Yourself Clearly

CV Formatting

Starting from
KSh 800
per document
Includes:
  • Up to three pages
  • Your existing CV content
  • Consistent layout
  • Editable and PDF copies
Other Document & File Tasks
Scanning
From KSh 20/page for documents supplied physically.
Cover letter preparation
From KSh 500/letter using supplied facts.
Email account setup
From KSh 200/account.
Standalone upload assistance
From KSh 100/task.
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Questions About Online Services

What online services can you help with?

We assist with the listed government and business portals, applications, document preparation and general online tasks. Share the platform and your request so we can confirm the available assistance, required information and fee.

Simple checks, downloads and file tasks start from KSh 100. Account assistance generally starts from KSh 200, while selected KRA and job-application tasks start from KSh 300.

More involved applications start from KSh 500, CV formatting from KSh 800 and business-name registration assistance from KSh 1,000. These starting fees apply to the listed scope. Complex cases and multiple tasks receive a separate quote.

No. The listed prices are Joweri’s assistance fees. Government application charges, taxes, penalties, contributions and other platform payments are separate and remain your responsibility.

We distinguish our fee from any external charge before starting. External amounts depend on the service and the relevant organisation.

Requirements depend on the task. We identify the documents and information needed after reviewing your request.

You retain ownership of your accounts. Complete passwords, one-time codes and identity verification yourself wherever possible. We agree on the access required and ask you to review your information before submission.

We confirm the expected time for our assistance after reviewing your task, documents and portal availability.

Submission does not guarantee approval. Applications, appointments, certificates, funding and other decisions are handled by the relevant organisation. We provide available acknowledgements and explain any pending steps.

Many tasks can be handled remotely through WhatsApp and digital files. Scanning physical documents or attending required appointments may need an in-person step.

After the agreed work, we share available receipts, references or prepared files. Follow-up checks, corrections caused by changed information and additional applications are scoped separately. Your quote confirms the payment arrangements before we start.

Tell Us Which Online Task You Need Help With.

Share the platform, the task and any deadline. We’ll confirm what assistance we can provide, what you need and the fee.